PROFESSIONAL PRODUCTS SALES
DAVID CHECHELASHVILI - WORLDWIDE

EVP, Sales and Business Development
USA: +1.424.253.0080
Europe: +995.599.361.564

david.chechelashvili@xpandvision.com

VINCE POWER - NORTH AMERICA

Vice President Sales & Business Development – Professional & Cinema Division
Portland Office: +1.503.214.4676

vince.power@xpandvision.com

DAVORIN ZIVKOVIC - EU

Sales and Business Development Manager – Pro AV & Cinema Division
Phone: +386.1.810.71.43
Mobile: +386.30.64.22.11

davorin.zivkovic@xpandvision.com

YASUNORI (YOGI) HIGASHIMURA - JAPAN

Business Development Manager
Phone: +81.6.6225.1195

yogi.higashimura@xpandvision.com

CONTACT US

If you didn’t find enough information on our website, support forums and frequently asked question, it’s easy to contact us right here.

Please keep in mind that while we do review all emails that come in, it may take a while to respond to all of them.


The following procedure has to be obtained prior sending any defective product to the factory.

These steps are intended to ensure that you receive the same quality of service in your repairs as in your initial purchase. By following these steps, it will reduce any delays in processing your warranty replacement.

Returned products that are found to be in working condition will be subject to US $3 handling fee per unit. Please verify that the products are not working and that the product is under warranty as stated in this document prior to returning a product. Replacement units and parts may be new or refurbished and of the same or like model.

RMA number can not be re-used for any future shipments. Should additional failure occur Customer has to complete a new form and to obtain NEW RMA number. RMA number is valid for 30 days from the date of issue. All product must be received at the returns department prior to expiration.

For any additional questions please contact XPAND headquarters or your sales representative.


Step 1:

Please make sure that the defective products are under warranty!

Glasses with broken lenses are not covered under warranty. We recommend you to remove batteries and earpieces from such glasses and use them as spare parts.


Step 2:

Please fill in the data.


Step 3:

Please provide the address where the units should be returned after performed analysis.


Step 4:

Describe the defective products.

If you have more than one defective product types you will repeat the process for each product type.

Please note that the AG100 is already out of warranty and can not be returned!

Please note: broken lenses and broken earpieces are not covered by warranty!.

In case of multiple products, please describe each defect, including corresponding serial numbers.

Please provide at least 5 serial numbers. Please enter each serial number on a separate line or separate them by spaces.


GLOBAL OFFICES
XPANDVISION EU Office

Šmartinska 152
1000 Ljubljana
Slovenia, Europe
Phone: +386.1.810.71.43

XPANDVISION Japanese Office

2-1-1 Edobori, Edobori Center Bldg. 9F
Nishi-ku, Osaka-City
Osaka 550-0002 Japan
Tel: +81.6.6225.1195
Fax: +81.6.6225.1194

XPANDVISION USA Office

X6D USA, Inc.
7799 SW Cirrus Dr.
Beaverton, OR 97008
Phone: +1.503.214.4660